Our Services

Why Choose Letton Percival?

  • Professional
  • Reliable
  • Approachable
  • Experienced
  • Great Value & Service
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What Our Clients Say

“Once again, you have proven the “devil is in the detail” and pointed out some changes to my insurance policy since our moving premises. Tom is great to deal with, thoroughly professional, a true expert in his field and makes the whole process and the paperwork easy to understand – very competitively priced also! I will continue to refer people to Tom! Keep up the great work!!”

Joanne Finnerty, General Insurance Client

“Can I say how how great it has been to deal with you and your company. Far too often nowadays it feels like you need to have some kind of argument with your insurers in order to obtain a just settlement. Your company has been so professional and kind throughout that we would have no hesitation in highly recommending you. ”

Sonia Roe, Overseas Removals Insurance Client

“I would like to give you my sincere thanks for all the help you have both given me in defending the unfounded claim … for the total loss of our car. We have only met a couple of times and have not done business together (yet) and your generosity and skill in helping us to defend this claim can only be admired. ”

Jason Abbott, General Insurance Client

“It is good to be able to have personal attention like this – much appreciated and it makes a change from what we usually have to put up with elsewhere!”

Mike Ripley, General insurance client

Our Latest Thoughts

September 2021

August 2021

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If you are unhappy with our service we have a complaints procedure, details of which are available on request. Please contact John Leaver and as per details below:

Please contact John Leaver as soon as you can with details of your problem.
Our team will aim to give you an answer there and then, but if this is not possible, we will take details from you and you can be assured we will conduct a full investigation.
You can contact us in whichever way you prefer:
In writing:
Address: Letton Percival Ltd, The Old Malthouse, Trueman Street, Liverpool, L3 2BA
By phone: 0151 236 4568
By email: john.leaver@lettonpercival.co.uk

Can’t find the right level of cover to meet your Travel Insurance needs?

If we can’t offer you the cover you want, or your premium is higher than you wanted because you have medical conditions, you may be able to get help by accessing:

The Money and Pensions Service and/or BIBA travel directories at:

https://traveldirectory.moneyadviceservice.org.uk/en or by calling 0800 138 777 (open Monday to Friday, 8am to 6pm).

https://www.biba.org.uk/access-to-insurance/travel-medical-directory/ by calling 0370 950 1790 (open Monday to Friday, 9am to 5.30pm).

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