If you are unhappy with our service we have a complaints procedure, details of which are available on request. Please contact John Leaver and as per details below:

Please contact John Leaver as soon as you can with details of your problem.
Our team will aim to give you an answer there and then, but if this is not possible, we will take details from you and you can be assured we will conduct a full investigation.
You can contact us in whichever way you prefer:
In writing:
Address: Letton Percival, The Old Malthouse, Trueman Street, Liverpool, L3 2BA
By phone: 0151 236 4568
By email: john.leaver@lettonpercival.co.uk