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Improvements to our Overseas Removals policy

At Letton Percival we always want to make sure that we are offering you the best possible products. Following our recent policy renewal with Insurers we are pleased to announce that we’ve made some important changes to our Overseas Removals Insurance policy.

We know from conversations with our customers that finding the right accommodation at your destination can be a lengthy process and you may need to rent temporary accommodation before you can look at a permanent place of residence. In response to this, our policy now provides up to 90 days of storage cover once your shipment has been cleared by customs and handed over to your removal company. This will give you greater flexibility and peace of mind so that you can concentrate on finding a property that’s right for you without worrying about having to extend your cover.

In addition we pride ourselves on listening to the feedback we receive and with this in mind, we have reduced our policy excess from £250 to £100 which means that in the event of a claim, only the first £100 would be deducted by Insurers once it is ready to be settled. Most customers we speak to are happy to bear part of this loss (£100) if this keeps the premium at a competitive level.

We hope these updates to our policy will give you reassurance during the Overseas Removals process and we will continue to monitor and adjust our policy to ensure your goods are being protected in the best possible way. If you have any queries please do not hesitate to contact us on 0151 236 4568 and ask for Ian.

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